Loan Operations Supervisor (Hybrid) - Day Shift

Join Nezda Technologies as a Loan Operations Supervisor in our dynamic hybrid work environment! This is a fantastic opportunity for a detail-oriented leader to oversee our loan processing team while enjoying the flexibility of a day shift schedule. Based in the vibrant city of Canggu, Badung, you'll be part of a growing fintech company that's revolutionizing the lending industry in Indonesia. Your daily tasks will include managing a team of loan processors, ensuring compliance with regulatory requirements, and optimizing our loan operations to enhance efficiency and customer satisfaction.

As a Loan Operations Supervisor at Nezda Technologies, you'll play a crucial role in maintaining the highest standards of accuracy and compliance in our loan processing operations. You'll work closely with our team to streamline processes, implement best practices, and drive continuous improvement. With your leadership, we'll ensure that our loan operations run smoothly, providing our customers with a seamless and efficient borrowing experience.

📋 Tanggung Jawab Pekerjaan

• Oversee and manage a team of loan processors, ensuring high standards of accuracy and compliance.
• Monitor and analyze loan processing data to identify trends and areas for improvement.
• Develop and implement training programs to enhance team skills and knowledge.
• Ensure compliance with regulatory requirements and internal policies.
• Optimize loan processing workflows to improve efficiency and reduce turnaround times.
• Collaborate with cross-functional teams to drive continuous improvement in loan operations.
• Provide mentorship and guidance to team members to support their professional development.
• Maintain and update operational documentation to reflect best practices and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in loan operations, including at least 2 years in a supervisory role.
• Strong understanding of Indonesian banking and lending regulations.
• Proficient in using loan processing software such as LMS (Loan Management System) and ERP systems.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Proven experience in training and developing team members.
• Fluent in both English and Indonesian.

🛠️ Keahlian

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