Shop Supervisor for Monobrand Store - Pontianak

Matahari Department Store · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 8000000

Matahari Department Store is looking for a dedicated and experienced Shop Supervisor to join our team in Pontianak, Kalimantan Barat. As a Shop Supervisor, you will be responsible for overseeing the operations of a monobrand store, ensuring customer satisfaction, and driving sales performance.

This is a full-time position offering a competitive salary and benefits package. If you are passionate about retail and have a proven track record of success, we encourage you to apply.

Join us and be part of the Matahari family, where we strive to provide the best shopping experience for our customers.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Oversee the daily operations of the monobrand store, ensuring smooth and efficient functioning.
  • Manage and lead a team of sales associates, providing guidance and support.
  • Monitor sales performance and implement strategies to achieve targets.
  • Ensure compliance with company policies, procedures, and regulations.
  • Promote and maintain a positive shopping environment, enhancing customer satisfaction.
  • Conduct regular inventory checks and manage stock levels.
  • Assist in store layout and merchandising to maximize sales potential.
  • Handle customer complaints and resolve issues professionally.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum of 3 years of experience in a supervisory or management role in the retail industry.
  • Proven track record of achieving sales targets and driving store performance.
  • Strong leadership and communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Knowledge of retail operations, merchandising, and customer service.
  • Ability to work well under pressure and meet deadlines.
  • Familiarity with POS systems and inventory management software.
  • Bachelor's degree in Business Administration, Retail Management, or a related field.

    • 🛠️ Keahlian

    LeadershipCommunicationSalesCustomer ServiceInventory ManagementRetail Operations
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