E-Commerce Operations Specialist - PT. MEDIA INFORMASI BEE

Join PT. MEDIA INFORMASI BEE as an E-Commerce Operations Specialist and play a pivotal role in driving our digital marketplace success. In this dynamic position, you will oversee end-to-end e-commerce operations, ensuring seamless order processing, inventory management, and customer satisfaction. Based in Kabupaten Tangerang, Banten, you'll be part of a growing team dedicated to enhancing the digital shopping experience.

As an E-Commerce Operations Specialist at PT. MEDIA INFORMASI BEE, you will work closely with cross-functional teams to optimize our e-commerce platform. You'll leverage tools like Shopify, Magento, or WooCommerce to manage our online store, ensuring a smooth and efficient shopping experience for our customers. This role offers a unique opportunity to grow within a company that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

• Oversee end-to-end e-commerce operations, including order processing, inventory management, and customer service.
• Utilize e-commerce platforms such as Shopify, Magento, or WooCommerce to manage online store operations.
• Collaborate with marketing and sales teams to drive e-commerce growth and improve customer engagement.
• Analyze sales data and customer behavior to identify trends and opportunities for optimization.
• Ensure compliance with e-commerce regulations and best practices.
• Provide training and support to internal teams on e-commerce operations and tools.
• Monitor and report on key performance indicators (KPIs) related to e-commerce operations.
• Stay updated with industry trends and emerging technologies to enhance e-commerce capabilities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum 3 years of experience in e-commerce operations, preferably in a similar role.
• Proven experience with e-commerce platforms such as Shopify, Magento, or WooCommerce.
• Strong analytical and problem-solving skills with the ability to interpret sales data.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
• Certification in e-commerce or related fields is a plus.
• Familiarity with ERP systems such as SAP or Oracle is a plus.

🛠️ Keahlian

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